Jennifer Axness
Originally published on Amadeus Insights
By incorporating Amadeus Mobility into their portfolios of solutions, international online travel group Trip.com has further broadened the scope of Amadeus content offered beyond Air and Hotel Distribution to include Mobility on both Trip.com and Trip.Biz platforms.
Amadeus’ technology and functionality will better serve customers on each platform by providing them with a seamless and integrated end-to-end travel experience.
March 21, 2024 – The new agreements with Amadeus Mobility will benefit both leisure and business travelers by increasing the number of mobility options available to them: car rental offers via Amadeus Cars Web Services with real-time rates from over 50 car rental providers in more than 40,000 locations worldwide. New content provided on Trip.com will focus primarily on mobility options for leisure customers, while content added to Trip.Biz, the global digital Travel Management Company (TMC) powered by Trip.com Group, will include global car providers catering to business travelers’ needs.
Simon Song, CEO of Car Rental and Ride Hailing, Trip.com Group: “At Trip.com, our goal is to continuously expand in a way that enables us to effectively meet the needs of our customers and improve their shopping experience. We are extremely pleased with our growing relationship with Amadeus – a proven and trusted technology partner.”
Leisure and business travelers will be able to make better-informed travel decisions thanks to a wider range of available products and services from global, regional and local providers, thereby increasing their satisfaction with the site and growing their sense of loyalty. The expanded content means more choice, better value, and a smoother booking experience for leisure and business shoppers than ever before.
The announcement is a significant one for both online travel companies. By expanding their partnership with Amadeus to include the integration of Amadeus Cars’ extensive database, Trip.com and Trip.Biz teams will be able to streamline their operations, tap into new sources of revenue, and provide the sort of smooth travel experience – from looking to booking – that travelers these days so desire.
Joerg Schuler, Executive Vice President, Hospitality Media & Distribution, Amadeus: “We realize travelers’ needs are changing, and how important it is that Trip.com and Trip.biz customers have access to all types of travel content, including mobility. We are delighted to help unlock these global travel leaders’ capabilities to serve all travel segments, including business and leisure.”
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About Trip.com Group
Trip.com is a private international online travel agency headquartered in Singapore. The website is owned by Trip.com Group, one of the world’s largest online travel agencies with over 400 million users worldwide. Trip.com provides booking services for more than 1.2 million hotels in 200 countries and flights connecting over 5,000 cities as well as car rentals, tours, trains, and attraction tickets. Trip.com is available in 19 different languages, including English, Chinese, Japanese, Russian, German, French and Indonesian; localized English versions also exist for Australia, Singapore, the U.S. and Hong Kong.
Trip.com Group is comprised of Trip.com, Ctrip, Skyscanner, and Qunar and Travix. Across its platforms, the Group helps travellers make informed and cost-effective bookings for travel products and services. Trip.com Group technology enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers.
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the vision “to be the world’s leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveler.”
About Amadeus
Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans.
Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.
To find out more about Amadeus, visit www.amadeus-hospitality.com.
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